Owner of a roofing company wanted to switch from a regular phone system to a VoIP phone system. He tried doing it himself and ran into trouble. He was anticipating having his phones down for at least 2 days and was in a panic about how to fix the issue.
Web Developer has clients who are continually getting hacked; some with very aggressive Malware and Ransomware. This Web Developer referred us to his clients to recover files and resolve previously “unresolvable” issues. For one client in particular (who had no back up system), no other IT company had been able to decrypt the ransomware, telling the client it was impossible to fix.
This Law Firm needed us to regain control of their server, ward off Chinese hackers that were trying to infiltrate their website, and keep their system running despite catastrophic failures, all while keeping client information intact.